QuestionWhat is the difference between LOTTE Duty Free Ginza and duty-free stores in downtown?
LOTTE Duty Free Ginza is a duty-free store, which means we provide tax exemption, such as tariff, liquor tax, and tobacco tax. LOTTE Duty Free Ginza is the largest duty free store in Tokyo, Japan.
QuestionWhat’s unique about LOTTE Duty Free Ginza?
LOTTE Duty Free Ginza has received an official license from Japanese customs. We provide high quality, good value and the best service to you.
QuestionWhere can I received my purchased goods?
You can receive them either at Narita or Haneda Airport. This will helpreduce your luggage while you travel Japan.
QuestionCan I use LOTTE Duty Free VIP Card of Korea at Ginza store in Tokyo, Japan?
You can use it any stores include Ginza, Tokyo. But, we are still preparing our service for LOTTE card, L-Point card and other affinity cards. Thank you for your kind cooperation.