Customer Service
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Notice
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- [All Store] LOTTE Duty Free Jakarta Airport Store Closing Information 2017.07.21
- [Main Store] We inform you about change in L.POINT saving policy when you purchase liquor or tobacco. 2017.07.07
- [All Store] Service Down Due to System Assessment 2017.05.16
Customer Hotline
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Customer Support in Korean
For online duty free shopping
1688-3000(ARS1) Service hours : 08:30~23:00
For in-store shopping1688-3000(ARS2) Service hours : 09:30~20:00
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Customer Support in Chinese
For online duty free shopping
1688-3555(ARS1) Service hours : 10:00~19:00
For in-store shopping1688-3555(ARS2) Service hours : 10:00~19:00