Customer Hotline
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Customer Support in Korean
For online duty free shopping
1688-3000(ARS1) Service hours : 09:00~21:00
For in-store shopping1688-3000(ARS2) Service hours : 09:00~20:00
※ Until further notice, business hours will be temporarily changed to 09:00~18:00.
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Customer Support in English
+82-1688-3020 (normal toll rates apply) Service hours (KST, Mon to Fri) : 10:00~19:00
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- Main Store
- Tel +82-2-1688-3020
- Opening Hours 09:30 ~ 17:30 (365 days a year)
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- World-Tower Store
- Tel +82-2-3213-3800
- Opening Hours 09:30 ~ 17:30 (365 days a year)
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- COEX Store
- Tel +82-2-3484-9600
- Opening Hours 09:30 ~ 17:30 (Tuesday ~ Saturday)
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- Busan Store
- Tel +82-51-810-3880
- Opening Hours 09:30 ~ 17:30 (Tuesday ~ Saturday)
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- Jeju Store
- Tel +82-64-793-3000
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Opening Hours
09:30 ~ 17:30 (Monday ~ Friday)
※ closed holidays, Jeju Store will partially reopen its stores (Please inquire with Customer Service Center for the details and opening stores)
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- Incheon Airport Terminal 2 Store
- Tel +82-32-743-7460(E)
- Opening Hours 06:50 ~ 21:30 (365 days a year)
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- Gimpo Airport Store
- Tel +82-2-2669-6700
- Opening Hours Temporary Closure
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- Gimhae Airport Store
- Tel +82-51-979-1900~1
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Opening Hours
08:30~10:30
※ Only open every Thursday.
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- Tokyo Ginza Store
- Tel +81-3-6264-6860
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Opening Hours
11:00 ~ 19:00
※ Resume business only in a part of the TAX-FREE corner.
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- Kansai Airport Store
- Tel +81-72-456-6543
- Opening Hours ※ Store will be open only when flights are in operation.
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- Guam Airport Store
- Tel +1-671-929-6075
- Opening Hours ※ Store will be open only when flights are in operation.
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- Da Nang Airport Store
- Tel +84-236-386-5368
- Opening Hours Temporary Closure
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- Nha Trang Cam Ranh Airport Store
- Tel +84-258-398-9992
- Opening Hours Temporary Closure
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- Brisbane Airport Store
- Tel +61-1300-388-937
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Opening Hours
Open 24 hours
※ Store will be open only when flights are in operation.
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- Canberra Airport Store
- Tel +61-2-6230-1060
- Opening Hours Temporary Closure
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- Darwin Airport Store
- Tel +61-8-8927-0255
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Opening Hours
Open 24 hours
※ Store will be open only when flights are in operation.
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- Wellington Airport Store
- Tel +64-27-801-2614
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Opening Hours
07:20 ~ 18:00
※ Resume business only in a part of the Domestic zone.
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- Melbourne Downtown Store
- Tel +61-3-9663-0533
- Opening Hours Temporary Closure
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- Hanoi Airport Store
- Tel -
- Opening Hours Temporary Closure
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- Changi Airport Store
- Tel (+65) 6977 7601.
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Opening Hours
Temporary closure
※ Situations surrounding COVID-19 may lead to changes in business hours.
※ Customer Service : 10:00 ~ 19:00 (KST)
